Privacy Policy

1. Introduction

At Online Exam Reviewer ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and services (the "Platform").

By using the Platform, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Platform.

2. Information We Collect

2.1 Information You Provide

When you create an account or use our services, we may collect:

• Personal Information: Full name, email address, and phone number
• Account Credentials: Password (encrypted) or authentication tokens from Google sign-in
• Profile Information: Avatar or profile picture
• Payment Information: GCash reference numbers, PayPal transaction IDs (we do not store full credit card or financial account numbers)
• Communications: Messages, feedback, or inquiries you send to us

2.2 Information Collected Automatically

When you access the Platform, we may automatically collect:

• Usage Data: Pages visited, features used, time spent on the Platform
• Device Information: Browser type, operating system, device type
• Log Data: IP address, access times, referring URLs
• Progress Data: Exam scores, answers, time spent on questions, categories practiced

2.3 Cookies and Similar Technologies

We use cookies and local storage to:

• Keep you signed in (authentication tokens)
• Remember your preferences and settings
• Track your progress across sessions
• Provide PWA (Progressive Web App) functionality for offline access

You can disable cookies in your browser settings, but some features of the Platform may not function properly.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: Create and manage your account, process subscriptions, deliver review materials, and track your progress
• To Improve the Platform: Analyze usage patterns, identify areas for improvement, and develop new features
• To Communicate: Send important updates, respond to inquiries, and provide customer support
• To Process Payments: Verify GCash payments and process PayPal transactions
• To Maintain Security: Detect and prevent fraud, abuse, and unauthorized access
• To Comply with Legal Obligations: Meet applicable legal and regulatory requirements

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party services that help us operate the Platform (Google for authentication, PayPal for payments)
• Content Creators: Aggregated, anonymized statistics about question performance (not individual user data)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, sale, or transfer of assets
• With Your Consent: With your explicit permission for any other purpose

5. Data Security

We implement reasonable security measures to protect your personal information, including:

• Encryption of passwords and authentication tokens
• Secure HTTPS connections for all data transmission
• Regular security reviews and updates
• Restricted access to personal data by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain data for longer periods for:

• Legal and regulatory compliance
• Dispute resolution
• Enforcement of our agreements
• Backup and archival purposes

You may request deletion of your account and associated data by contacting us. Some anonymized or aggregated data may be retained for analytical purposes.

7. Your Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, you have the following rights:

• Right to be Informed: Know how your personal data is being processed
• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain conditions
• Right to Object: Object to processing of your personal data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Damages: Claim compensation for damages due to data privacy violations

To exercise any of these rights, please contact us through our Contact Us page.

8. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Services

Our Platform integrates with the following third-party services:

• Google Sign-In: For authentication. Subject to Google's Privacy Policy
• PayPal: For payment processing. Subject to PayPal's Privacy Policy
• GCash: Reference to GCash payment instructions. Actual transactions are processed through the GCash app

We encourage you to review the privacy policies of these third-party services.

10. Cookies Policy

We use the following types of cookies and storage:

• Essential Cookies: Required for basic Platform functionality (authentication, session management)
• Preference Cookies: Remember your settings and preferences
• Local Storage: Store exam progress, answers, and bookmarks for offline access (PWA)
• Service Worker Cache: Cache static assets and pages for faster loading and offline use

You can clear your browser's local storage and cookies at any time through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification for material changes (when appropriate)

Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Through our Contact Us page
• By email at the address provided on our contact page